I'm a London-based Salesforce Engineer with 6+ years of hands-on experience across the full platform, currently working at Hargreaves Lansdown on Service Cloud, OmniChannel, and Financial Services Cloud implementations.
My background spans programmatic development and platform architecture — I spend most of my time writing Apex, building LWC components, designing trigger frameworks, and thinking about how solutions should be structured rather than just whether they work.
Administrator Advanced Administrator Platform App Builder Business Analyst
Platform Developer I Platform Developer II Sales Cloud Consultant
Data Architect Sharing & Visibility Architect Application Architect
Integration Architect CPQ Specialist
Working toward System Architect as part of a structured journey toward Certified Technical Architect.
Languages: Apex · LWC · JavaScript · SOQL · SOSL · HTML/CSS
Architecture: Trigger frameworks · fflib / Apex Enterprise Patterns · Platform Events · Change Data Capture · Streaming API · Bulk API · REST/SOAP integration · Async Apex (Batch · Queueable · Future)
Platform: Sales Cloud · Service Cloud · Financial Services Cloud · OmniChannel · CPQ · Experience Cloud
DevOps & Tooling: Gearset · Salesforce CLI · VS Code · Git · Salesforce Inspector · SFDMU · Data Loader · Workbench
- Service Cloud Voice and OmniChannel routing architecture at Hargreaves Lansdown
- Platform Developer II (exam imminent)
- Building reference implementations of Salesforce architectural patterns — trigger frameworks, async processing, LWC event-driven architecture — in this repo
